Before you use your phone, familiarize yourself with its features and user interface. For detailed information on how to use your phone, see the polycom vvx 300 and 310 business media phone user guide, available by navigating to your phones support page from polycom voice support. Call forwarding on the polycom vvx 400410 print modified on. The hosted pbx phone system is designed to use your existing broadband data connection as well as the existing data wiring in your office. Highperformance ip phone with polycom hd voicetechnology. Managing bandwidth usage on polycom video endpoints. Polycom vvx 400 and 410 business media phones user guide. User manuals, guides and specifications for your polycom vvx 311 ip phone, telephone. Vvx, entry, open sip, the polycom vvx 250 business ip desk phone is a high quality, fourline, ip phone that delivers reliable performance and an enterprise. Learn the basics of using your polycom vvx311411 desk phone. Set up voicemail on your polycom vvx hd phone comcast business. Find the user manual you need for your phone and more at manualsonline. Polycom vvx 311 manuals and user guides, ip phone, telephone. Learn the basics of using your polycom vvx311 411 desk phone.
Polycom vvx phones support opus if hd voice is enabled in the phones settings. The following types of icons are available on vvx phones. Using the scroll wheel scroll to the right until you find settings. Only the polycom trio can import speed dials via a usb stick in this format here here hd voice business media phone with a 3. User manuals, guides and specifications for your polycom vvx 411 ip phone, telephone.
This information only needs to be entered once via the qsetup soft key. For detailed information please consult the star2star phone and features. The intuitive user interface makes usability and navigation easy and requires minimal training. Configurations vary and the screen displays used in this guide may not reflect those on your phone. Polycom vvx 411 phone user guide placing and answering audio calls vvx 411 phones can manage a maximum of 24 active, incoming, and held audio calls at a time. The following steps will show you how to change the display name on your polycom vvx series ip phone. However, you can have only one active call in progress with numerous other incoming calls or calls on hold on all phones. Intercom feature for the polycom vvx phone line onsip support. If you need further assistance contact us at 8007526110 or on the web at. Vvx 300, 301, 310, and 311 business media phones vvx 400, 401, 410, and 411 business media phones a few typographic conventions, listed next, are used in polycom guides to distinguish types of intext information. The following topics will help you with common questions related to using your polycom phone. On vvx 500 and 600 phones, tap the onscreen keyboard icon pad to enter numbers.
Database contains 11 polycom vvx 411 manuals available for free online viewing or downloading in pdf. Application targets soho, call center, cubicle, office desk 12 lines or speed dials. See your system administrator for more information. Set up voicemail on your polycom vvx hd phone comcast. The poly vvx 401 is a durable midrange business phone that delivers unsurpassed voice quality and clarity. Calls polycom vvx 3xx business media phones to end an. Setting up a speed dial on a soundstation soundpoint phone example spip650. Revolutionary sound quality and advanced features in a fourline sip phone. Polycom vvx 3xx business media phones to end an active call, replace the quick user guide for phones running polycom uc software 4. The intercom feature is available on any polycom vvx phone registered with the onsip boot server and must be turned on to work. Polycom vvx 501 and vvx 601 user guide proconnect support. Step up your work game with this expandable, color cordless phone. Eeece uide polycom vvx business media phones midrange the polycom vvx 401411 business media phone is a color midrange business media phone is designed for todays office workers and attendant consoles delivering crystal clear communications.
For example, when youre in home view, select the new call icon to place a call. Database contains 12 polycom vvx 311 manuals available for free online viewing or downloading in pdf. View and download polycom vvx 411 quick user manual online. Press a key repeatedly to view the character options and stop to select. It provides a highquality, costeffective solution for front line staff handling moderate call volumes and improves productivity for. Ringcentral phone for desktop hd voice with opus codec is always on. This key will place the caller on hold and open a new line on the phone to. In order to use all the features of the hosted pbx phone system. Polycom vvx 411 full user guide indian institute of. Press the qsetup soft key select the server user field. Polycom vvx 400 and 410 business media phones user guide version 5. Quick user guide for polycom vvx 101 and vvx 201 phones.
The polycom vvx 411 ip phone is a 12 line hd voice business media phone with a 3. This video provides basic instruction on the use of the polycom vvx 400 and 410 model phones with the yiptel platform. Placing calls polycom vvx 411 pick up the handset, or press or. Calls view you can access calls view shown next if your phone has multiple calls in progress, or you have one held call.
The highresolution graphic display supplies content for call. The terms the phone and your phone refer to any of the vvx business media phones. Usb port if you attach a usb device to your vvx 401411, 500501, 600601, or 1500 phone, and the phone does not detect the attached usb device, your system administrator may have disabled the usb port on your phone. Its twoport gigabit ethernet switch allows a single drop to the desktop for highspeed connection to both phone and computer. Telstra vvx 410 vvx 411 call centre phone guide august 2016 page 1 telstra vvx 410 vvx 411 call centre phone guide if you are required to initially configure your ip phone you will be advised of the username and password. Polycom vvx business media phones user guide uc software 5.
The vvx 411 has an intuitive larger color display and easily integrates with thirdparty uc and productivity applications helping make it easier to use. Threeline desktop phone featuring polycom hd voice and productivity enhancing. Unless specifically noted in this guide, especially with regard to phone graphics, all phone models operate in similar ways. To enable this feature, go to resources tab, click on mac address of vvx phone you wish to use this feature, phone details box on left modify, select intercom, save and restart the phone to pick up the change. The highresolution graphic display supplies content for. Mar 09, 2014 this video provides basic instruction on the use of the polycom vvx 400 and 410 model phones with the yiptel platform. The number of total calls is shown above the calls. Page 1 confidentiality page 2 version control page 3 table of contents page 4 page 5 page 6 page 7 polycom vvx 411 page 8 page 9 page 10 page 11 overview of phone hardware and keys page 12 page navigating vvx business media phones page 14 access the lines screen. Polycom vvx 300 and 310 business media phones users guide version 5. Redialing a number your phone automatically keeps a record of all the calls placed on your phone. Polycom vvx 500 business media phone user guide x conventions used in this guide as you read this guide, youll otice that the sa ue ter us ad co vvetio vs are used repeatedly. Learn the basics of using your polycom vvx 311 411 desk phone. Select to access a function, feature, setting, or application.
Hard keys your polycom vvx phone will have keys on the lowerleft side of the phone with the following icons. Or enter the phone number first, then press dial, pick up quick user guide the handset, or press or. Make sure you familiarize yourself with these terms and conventions so you understand how to perform phone tasks. Accept or reject certain calls based on predefined criteria for example, from a specified number with selective acceptance and selective rejection. Where you dont have data wiring, you may use the optional wireless transmitter and wireless adapters to connect desk phones wirelessly. The polycom vvx phones also feature polycoms acoustic fence technology, which eliminates surrounding audio noise for a superior call experience. Getting the phone s ip address conference calls polycom 3235 view missed calls soundpoint ip series, vvx 300 view missed calls vvx 400 deskphones polycom phones view missed calls vvx 500, vvx 600 ringcentral. Getting the phones ip address conference calls polycom 3235 view missed calls soundpoint ip series, vvx 300 view missed calls vvx 400 deskphones polycom phones view missed calls vvx 500, vvx 600 ringcentral. You can access calls view shown next if your phone has multiple calls in progress, or you have one held call. Quick user guide for polycom vvx 101 and vvx 201 phones firmware v5. Only the polycom trio can import speed dials via a usb stick in this format here here polycom trio 8800 or trio 8500 is the same and follows the same principle as already shown for the vvx example. Polycom vvx 411 quick user guide for use with polycom uc software 4.
Polycom vvx 311 and vvx 411 user guide proconnect support. The polycom vvx 201 is a twoline sip phone designed for small businesses and mediumsized organizations delivering hd voice technology and a wide range of business telephony features. View recent calls clearing recent calls clearing message indicators sorting recent call entries. Sep, 2018 learn the basics of using your polycom vvx 311 411 desk phone. Find user guides and video tutorials to help you manage your phone settings, features and voicemail. May 05, 2015 unity phone demo on polycom vvx 411 duration. The polycom vvx300310 desk phone provides a powerful, yet flexible ip communications solution, delivering excellent voice quality. Polycom vvx 400 series full tutorial bt 411 youtube. The vvx 401411 is the ideal fit for office workers, call attendants and teams that need 100% reliability on calls but want smart visual features for everything they do mostand with a fast learning curve. Unrivaled voice experience cutting edge sip and gige in a fourline phone. When you are on an active call, press the button beneath the key on the display 2. Use nextiva anywhere to make and receive calls from any device, at any location, with only one phone number, one dial plan, one voice mailbox, and a unified set of features.
Telstra vvx 410vvx 411 call centre phone guide august 2016 page 1 telstra vvx 410vvx 411 call centre phone guide if you are required to initially configure your ip phone you will be advised of the username and password. The examples and screenshots below are using the vvx 501 model. An icon that you can select to access a function, feature, setting, or application. Learn the basics of using your polycom vvx 311411 desk phone. It provides a highquality, costeffective solution for front line staff handling moderate call volumes and improves productivity for office workers.
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